SOLVED!!! This GCash errors guide will discuss different topics that includes unauthorized transactions, disuptes, PayPal to GCash cash-in errors, failed transactions, and GCash withdraw problems.
Naturally, this GCash help guide also assumes that the reader is
already familiar with the platform basics and its aspects such as fund
transfer from PayPal to GCash, cash in remittance options, etc...
However, readers not familiar with said GCash said options may begin
with the following topic:
Moving on, there are some instances where problems may arise or GCash will encounter errors, though not often but seldom -- particularly withdrawing or transferring PayPal money to GCash. Don't worry though, this GCash help post exist here to help you out.
Just remember, GCash failed withdrawal transaction problems might be a result of a system issue in either GCash or PayPal. Although, it is also possible that it is an isolated incident if only a single user is affected and other users does not encounter the error. If this is the case, it would be wise to call the GCash hotline (dial 2882 from your Globe or TM mobile phone) for a quick response to resolve the GCash problem.
Unauthorized Transactions and Disputes
Luckily, the simple solution to this GCash unauthorized transaction error is to file or submit a ticket in the app’s Help section. From there, simply locate “unauthorized transaction” or the category that best fits the concern. Don’t forget to fill up the rest of the required information before submitting the ticket.
Once the ticket is sent, you will receive an email from GCash support summarizing the concern and asking for more information. Be sure to provide accurate details as they respond rather swiftly. All in all, the funds from the unauthorized transaction was completely returned in less than week. And if you would look closely in the photo, aside from the usual Reference No., there is also a Refund Reference No. Not sure what this is but it might their own internal traceability of refunds transactions.
Oops! Already being used by another CIMB
The error message "Oops! Your account details is already being used for another CIMB savings account. Please contact us at savemoney@gcash.com for more information"
This GCash message is quite straightforward and may happen if your GCash credentials is already linked with a GSave account. Each person is only allowed one GSave account even though two GCash accounts are allowed per person.
Think of it this way, a GSave account is quite bank related. Each bank account can only be owned by a single person.
GCash Voucher Errors
Since GCash vouchers are gaining traction and becoming more and more popular, a few errors is quite expected when availing or redeeming the GCash voucher. Some popular GCash voucher errors are shown below.
When I encountered the Hey Hey Hey and Oh My G voucher error, it somewhat corrected itself. For the first one (Hey Hey Hey), I simply waited a few hours when re-scanning the QR code and it was already successful. The same goes with the Oh My G This feature isn't available to you yet, after waiting a few hours, it was already successful.
Another GCash Voucher error that may be encountered is when the SMS notification was not received by the merchant's mobile device. It is possible that merchant's inbox is already full thereby unable to accommodate new incoming messages. Although it is possible that the text message is only delayed.
In any case, do not worry. Simply inform the cashier of the transaction reference number as they need to input it on the cash registrar (I think GCash has cascaded the proper procedure and guidelines in scanning QR vouchers). However, in case some cashiers may have forgotten or not aware of this, GCash may also have a contact number that can be reached to handle such situations.
Oops! Code HJL3
This particular GCash error code apparently happens when the number linked to the account is not synchronizing properly with the device.
To resolve this error, simply re-input your mobile number to the GCash app of the device. To do this, you may click on "Change" on the login screen of the app. Or you may also uninstall/reinstall the app. Doing so will also ask you to input back your GCash mobile number.
Please be advised that an OTP authentication code will be sent when doing the above process
Missing or Incorrect Step During the Linking Process
Let's begin this GCash help with this topic as this affect both newbies and novice users. Please be informed that if the linking process between GCash and PayPal is not complete, GCash money transfer problems is likely to happen. Remember, to complete the following steps in order to have a successful money transfer / exchange (using PayPal as the Cash-In option) between PayPal and GCash:1. Have a verified and active PayPal account (see Verify PayPal Account Using GCash Mastercard guide provided above)
2. A validated GCash account and a working GCash Mastercard
3. Connect PayPal to GCash as a Cash In option through PayPal's Pre-approved payment plan
The instructions for items 2 and 3 can be found on the other link / guide also mentioned above: How to Withdraw PayPal to GCash
"Oops!... Paypal Pre-Approved Payment Plan is still pending..."
1. You have not completed the guide provided on the links above.
Please be advised that linking PayPal with GCash as Cash In option is essential for both platforms to recognize each other and transfer online money between them
2. You have just finished the process earlier.
If this is the case, although approval is supposed to be instant, give it at least some leeway for it to take effect. If after a considerable time has lapsed and the process is still pending, it would be best to follow it up with either PayPal or GCash support
However, if you have already linked your PayPal account and was able to successfully transfer PayPal funds to GCash before, it is possible that something has triggered the problem causing the link to be broken. If this happened, the Pre-Approved payment plan might have been cancelled or have reverted back to pending status.
Based on experience, the PayPal cash-in error above was encountered when the GCash mobile app self-updated and it asked for a lot of steps before logging in -- steps like what is the mobile number, entering the OTP, putting in the MPIN, etc...
Usually, the app will only ask for the MPIN upon launch, but on that particular situation, it is like everything has been restarted thus each detail needs to be refreshed on the device's GCash mobile app.
Anyway, the solution to this GCash problem is to simply re-link PayPal with the GCash mobile app. Again, if you have forgotten the steps, the complete procedure is listed on the guide / link which is mentioned in the beginning part of this post.
• PayPal Errors and Solution
For SOLUTIONS to the most common PayPal ERRORS
Account Limit Reached
This GCash help guide will also advise that a failed transaction may happen if the user's account still has limitations on it from either PayPal or GCash. This will happen if the account is not yet verified which is why the limits are still in place or not yet lifted.
To lift the limits or restrictions, simply use the easy-to-follow verification process found on Verify PayPal Account Using GCash Mastercard for both GCash and PayPal.
To lift the limits or restrictions, simply use the easy-to-follow verification process found on Verify PayPal Account Using GCash Mastercard for both GCash and PayPal.
Not KYC validated error
This particular GCash failed transaction error is already quite straight to the point. It simply means that the GCash account is not yet validated. Readers that are relatively new to PayPal and GCash who skipped the linking process above would probably encounter this error since a verified account is needed for a successful PayPal to GCash fund transfer. Otherwise, an error would definitely be encountered.
Oops Something Went Wrong
Unfortunately, this particular error is very vague and may have different causes.This GCash help post would need more information (via the comment section) to address this concern.
PayPal balance was deducted but did not reflect on
GCash (system enhancement / maintenance)
This GCash help guide will not be complete without this particular problem. Anyway, this particular GCash failed transaction is the type of error many users are afraid of. Just imagine, the amount indicated to be transferred was decremented on PayPal's account balance, but for some strange reason, it was not received
by GCash. Naturally, the user will panic in such cases as this type of PayPal
withdraw error translates to lost money and the user wondering where did the
funds go? WIll the money come back? Can it be recovered? etc...
Before going crazy and cursing all the online gods,
consider first some possible scenarios. It might be that the funds are just
delayed or that a refresh (logging out and in) may be needed by the GCash app to resolve the error.
If the amount is still not reflected in the GCash mobile app, try checking the
balance status via SMS (send to 2882) or USSD (dialing *143#).
If the problem still persists and the money is still not received on GCash, check the
sites of either GCash or PayPal to see if there are any announcement of system
downtime or maintenance. Errors such or similar to this would normally happen if there is an ongoing system enhancement on GCash during the withdrawal or cash-in was made. It would also be advisable to ask feedback from other
users if they are experiencing the same.
If there is indeed a system enhancement ongoing, the money may be deducted from PayPal but will not arrive in GCash due to the maintenance. In such cases, it would be best to consult with support from PayPal or GCash to recover the online funds as it may have only been an isolated incident.
Since GCash is a local company, you may want to consult with them first. After explaining the problem, two probable choices would be (a) return back the money to PayPal or (b) push through with money transfer to GCash. Either way, the money is probably stuck somewhere but may not be completely lost. Also, it might take 2 to 3 business days for either of the choices to complete the process.
If there is indeed a system enhancement ongoing, the money may be deducted from PayPal but will not arrive in GCash due to the maintenance. In such cases, it would be best to consult with support from PayPal or GCash to recover the online funds as it may have only been an isolated incident.
Since GCash is a local company, you may want to consult with them first. After explaining the problem, two probable choices would be (a) return back the money to PayPal or (b) push through with money transfer to GCash. Either way, the money is probably stuck somewhere but may not be completely lost. Also, it might take 2 to 3 business days for either of the choices to complete the process.
Unable to link PayPal to GCash for Cash IN
The usual culprit of this problem is that the credentials of Paypal and Gcash did not match. Please ensure that the name that appears on your Paypal account is exactly the same as the one on your Gcash account.
If the two are different, it would be impossible to
link the two. This is the reason why, it is advisable to use Gcash to verify
your PayPal account since you will be using the same card -- hence, the same
name. Additionally, if you use PayPal to receive your online earnings like Hubpages or is a fresh grad earning online then it is paramount to ensure that successful fund transfer from PayPal to GCash.
That's just about it for common errors and issues that
would likely cause failed PayPal fund transfer to Gcash. If you encounter a
different type of PayPal withdraw problem to Gcash, feel free to use the
comment section.
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i try to paypal to gcash in the money but its says need ti wait 24 hours or 48 hours to experience. to see the money. what that is mean ?
ReplyDeleteHi adel,
DeleteIt means that the funds should arrive at your GCash account within the next 2 days (48 hours)
Hi po! Last night po nag-withdraw ako using my gcash master card sa atm ng bpi.. Nagfailed po yung transaction ko, wala po akong nakuhang pera. Pero bakit nabawasan po yung laman ng gcash ko? Huhuhuhu.. Asking for a friend.. Salamat po!
ReplyDeleteHi Anonymous.
ReplyDeletePossibly due to maintenance last Friday causing the disconnect between GCash and BPI. Suggest calling 2882 as the money is probably still floating. Request crediting the money back to the account. Hope this helps.
Goodmorning nag withraw ako last night up to now still unable to process transaction pero nkkpag bal inquiry ako ano po kya prob nun nwala ko n po ung sim ng gcash ko sna po ma help nyo po ako nid ko po kc cash slamat god bless
Deletemay solusyon na to?
DeleteHi, May problema po ako sa pag cash in sa gcash using paypal, di kasi nagrereflect yung balance ng paypal ko sa gcash app. Nagamit ko na po yung cash in using paypal nung may 2019 ilang beses na. pero ngayon di na nagrereflect yung balance ng paypal ko. nag contact na ko globe, gcash care, gcash customer service kaso masyado silang passive.
ReplyDeletesana maya makatulong.
salamat po!
Hello Anonymous.
DeleteI understand that on the first step, the PayPal balance is not reflected therefore you cannot proceed because the amount cannot be specified.
Have you tried converting first the balance from USD to Peso at the PayPal website? This works for a lot of users. Give it a try and let me know if works. Thanks
Gcash ko nabawas pero hnd tumuloy s bank account
ReplyDeleteHi nanyari ito sakin ngaun. Ask ko lang kung nabalik din ba ung nagfloat mong pera. Bumalik ba sa gcash or tumuloi sa bank na pinagtransfer mo? Ilang araw bago naayos. Thanks.
DeleteHi Anonymous.
ReplyDeleteA lot of users are reporting similar concerns about GCash balance being deducted but not going through to the bank account. There might be an ongoing issue. If this happens, it is advisable to urgently call 2882 as the money may be in floating status. If it is, request to credit it back to your GCash wallet.
I cant do transaction..it always says error😣
ReplyDeleteHi Unknown. What's the error message you encountered?
Deletepano po magproceed sa mpin sa gcash verification kung laging lumalabas submit ticket
DeleteHi! The same thing happened to me. I cashed out from gcash to my bank account and the money is not reflecting to my bank account. I called gcash and they told me to wait for 3 to 5 business days and even if I wanted my money to be reverted back to my gcash it would take the same amount of days which is inconvenient especially the money was for emergency purposes. Is there any other way I can hasten this issue to get my money back?
ReplyDeleteHi Anonymous. It usually is instant. Did you cashed out during the weekends? How about trying with a smaller amount first. If successful, try to go for a bigger amount...
DeleteSame with me it was deducted to my gcash but not reflected to my bank account.
ReplyDeleteHi unknown. Sometimes it takes longer. Other times, there are no notifications but is already there. If not yet reflected, it might have glitched and must be called to 2882
Deletenag cash in aq ng 500, successful namam. then maintenance the next day i tried to cash out again and its says now please make sure that your paypal account doea not have any restrictions or limitations, what happened?
ReplyDeleteDid you mean cash in the next day but due to maintenance, an error message appears? It is probably an after affect of the maintenance. Is it succesful now?
DeleteHi i cashed in through MBTC but hindi po nagreflect yung balance sa wallet. Nabawasan po yung sa bank account ko pero walang laman yung gcash wallet ko.
ReplyDeleteSometimes it takes longer. But if it is not yet there after a considerable amount of time, the funds might have float (stranded) and must be called to 2882 to allow/push it to your account
DeleteHi i cashed in through MBTC but hindi po nagreflect yung balance sa wallet. Nabawasan po yung sa bank account ko pero walang laman yung gcash wallet ko.
ReplyDeleteSometimes it takes longer. But if it is not yet there after a considerable amount of time, the funds might have float (stranded) and must be called to 2882 to allow/push it to your account
DeleteI tried calling 2882 but it seems to be limited to just recorded messages and instructions.
DeleteHi angel.
DeleteLast time I tried it, there's an option to talk to an agent. I have to wait quite a while though. Try calling during unholy hours
ano na po nangyari sa money niyo? yesterday kasi it happened to me, nabawasan sa atm pero di nagreflect sa gcash wallet ko, i tried calling and email their customer service pero medyo mabagal yung response nila and I need the money. Di ko na alam gagawin ko. Hope someone can help me about this.
Deleteano na po nangyari sa money niyo? yesterday kasi it happened to me, nabawasan sa atm pero di nagreflect sa gcash wallet ko, i tried calling and email their customer service pero medyo mabagal yung response nila and I need the money. Di ko na alam gagawin ko. Hope someone can help me about this.
DeleteHi Unknown.
DeleteThe money was credited back (returned) to my GCash balance after calling it in to 2882
Good day, i cant finish my gsave registration. After clicking proceed, oops something went wrong message appears. What should i do? Thank you
ReplyDeleteGSave works for fully verified accounts running the latest GCash app
DeleteThis usually happens when the account is not yet fully verified. You may also want to double check your registered email in the GCash app
ReplyDeleteCan you please help me I send money to bpi island using gcash pero ung acct pla is bpi savings bank babalik po b ung pera sa gcash ko kasi Mali ung nasend q na acct.
ReplyDeleteIf the account number you transferred money to is not existing in BPI, the funds are probably floating and possible to be returned.
DeleteHowever, if the account exists, there is a low chance. it is like you sent money to the person even if it is a mistake.
Try contacting GCash and see what is their discretion
hello po, pahelp ayaw mabuksan gcash,nag uninstall,and install na ko ang lumalabas na error GR31-13436
ReplyDeleteDo you have other devices where GCash is also installed?
DeleteCurrently experiencing the same error GR31-13420. First time to create an account. What to do?
DeleteMe too I'm also experiencing the same error. What can i do?
DeleteAko din po, di ako maka create ng new account...GR31-13420 error
DeleteMe as well. I have tried numerous times to make an account. I have uninstalled and reinstalled as well as have tried using other gadgets and other people's gcash app. Whenever I finish the registration form and click "Submit" it will always say "There seems to be a problem (Error GR31-13420)". Please help.
DeleteMe too GR31-13420
DeleteAny update on GR31-13420 error? Encountered this during registration.
DeleteSakin po bout diko nadin maopen gcash ko lage po nklagay oops your internet connection eh my signal nmn po ako pano po un diko boo b mbubuksan pg ganon
DeleteHi..I am seeing error GGAA9 whenever I try to cash in from PayPal to gcash
ReplyDeleteHow long has this been happening? My last transaction PP to Gcash was successful?
Deleterelink your paypal to gcash.
DeleteYep. Thanks Unknown. This usually solves the problem
DeleteWhnever I try to cash in fr paypal to gcash, I encounter the following error: oops there seems to be a problem please try again later. Error ggaa9
ReplyDeleteHave you tried changing the currency first?
DeleteNeed help cashing in using paypal. GGAA9 error, first time ko sanang mag-cash in. We are unable to process your paypal cash in request at the moment yung text message. It means ba down tapos try nalang ulit or may problem talaga.
ReplyDeleteIf it's your first time to use the service, are both your PP and GCash accounts verified?
Deletesame problem po dn akk, naka cash in na ako dati from paypal to gcash. pero ngayon ata naka problema namn
Deleteone user commented to relink the account. That seem to have worked since no more updates has been posted
Deleteneed help po, paano po kapag yung bills payment ko po dapat e hindi po naibayad ng gcash dahil nag transaction failed siya. mababalik pa po ba yung binayad ko na kinaltas nila po? gaano katagal po kaya process nun
ReplyDeleteIf transaction failed, the amount should reflect back to your GCash balance. You can also raise this to GCash via 2882 hotline or email. Be sure to only transact on GCash official channels and sites as there are many posers out there
DeleteHello I tried clearing cache, uninstalling and re-installed again but still error GGAA9 since yesterday till today. I always cash in via PayPal this happened before but it was sorted out after a few hours but now nothing still.
ReplyDeleteThis was posted a week already. Has it been resolved?
DeleteI've been using pp to gcash for sometime now, both accounts are fully verified. But this morning, I got an error code GGAA9? what do you think sir?
ReplyDeleteA lot of users are reporting the same error. Might be a system issue with either GCash or PP
DeleteBeen using PP to gcash for sometime now, just this morning I received an error code GGAA9. What do you think sir? GCash service maintenance?
ReplyDeleteMost probably since a couple of users are reporting the same issue
DeleteHello plagi ganito error na labas sakin pag mag Incash paypal to gcash Code: GGAA9 verify naman po yung akin gcash pati paypal bago naka link na naman po sya ano po kailangan ko gawin pra maayos ito ty po
ReplyDeleteTry using updating the GCash app to the latest version. One commenter said it worked for him/her
DeleteI am encountering error GGAA9 whenever I try to cash in from PayPal to gcash. My account is fully verified already. Please help
ReplyDeleteWere you able to cash-in before? GCash app updated already?
DeleteHad GGAA9 Error if cashing in from PayPal. Both PayPal & GCash accounts are verified. Also I had numerous PayPal cash-ins before. Ngayon lang ito nangyari.
ReplyDeleteOne commenter mentioned that the issue was resolved when he/she updated to the latest version
DeleteAno ba meaning neto GGAA9 error pag nag cacashin ako sa paypal to gcash eto lage lumalabas
ReplyDeletetry updating the GCash app and relinking both accounts
DeleteNot sure if this will work for others experiencing the GGAA9 error but it worked for me. I updated to the latest Gcash version and I remembered I recently changed my PayPal password. So after relinking my PayPal account using the new password, I was able to cash in na.
ReplyDeleteThanks Claudine for the tip. That sounds about right
DeleteStill getting GGAA9. Haven't changed my passwords or anything. Tried multiple times to relink my Paypal. Nothing.
ReplyDeleteStill getting GGAA9. Latest version, relinked Paypal multiple times. Haven't changed my password or anything. Nothing.
ReplyDeleteHi Ian. Does the issue still exist? Many users are claiming that the issue has been resolved already.
DeleteAyaw po mag Open ng Gcash Save ko... GSI4 Error po lumalabas... Emergency pa naman... Need ko mag Widraw ng Funds sa GCASH Save.. Hindi pla Recommended gamitin yang Gcash Save nio kc hindi stable at hindi Safe... Better withdraw all my save kungganyan ang Problem jan..
ReplyDeleteHi Unknown.
DeleteWhat steps have you already taken? How bout relinking your account to the app?
what to do with that and how do you relink
DeleteHello, I have the same problem. I recently created a Gsave account, and after I did it, before I cashed in any money, I transfered funds from another bank to GCash first. Then I tried to enter GSave again, and now GSI4 error code keeps popping. What should I do? Thank you.
DeleteHi Error GGAA9 din nangyayari sakin. naka Cash in naman ako nitong umaga lang, tapos nag try ulit ako mag Cash in nung tanghali, nagkaroon na ng error. sinubukan ko lahat ng mga tips na sinabi relink/reauthorized paypal uninstall/reinstall clear cache restart phone, ganun same padin error. Nakakainis. sa mga naka solve ng problem na to sana matulungan nyo kami na ma resolve din to ty!
ReplyDeleteYou tried cashing in at the morning using PayPal but it did not work in the afternoon? The issue also appear when using other options?
DeleteHi Anonymous. Does the issue still exist? Many users are claiming that the issue has been resolved already.
ReplyDeleteYes, I still can't cash in using my paypal and keep receiving the code GGAA9 error. I already relink my paypal for almost 20 times now ever since (Sept 27).
DeleteI don't have any bank or card to withdraw money from paypal. I only have GCash so i am so sad i can't get my money.
Hi nag cash in po ako kahapon paypal to gcash pero di nag reflect yung amount sa gcash ko. Converted naman sa peso ung pinang cash in ko. tapos naka receive ako ng text message na unable to process this time but when i checked my paypal balance wala na dun ung pera ko zero balance na sya. I tried to email support ng gcash pero ticket number lang biniobigay nila I tried to call their CS pero wala naman sumasagot. pls help what to do next. thanks
ReplyDeleteHi Annaliezel. The money might still be floating. Try calling 2882 during wee hours of the day. This usually works
DeleteI withdrew in my Gsave account balance but it didnt reflect on my Gcash balance. What shoul I do? Please help
ReplyDeleteSometimes its not instantaneous and may take to a few hours. You can let me know if you haven't received it for more than 24 hours already
DeleteHi. Sinusitis no cash in from paypal to gcash. May text lang ako na narerecieve "unable to process paypal request, please try again later" Sainyo din ba ganon ngayon o ako lang?
ReplyDeleteWhat do you mean by sinusitis?
Deletesame situation nkpag cash in ako ng 2 times from paypal to gcash tapus ung ganun din may nag tetext lang na "we are unable to process your PayPal Cash-In request at the moment" yan po ung text from GCASH .. pa help nman po
DeletePano mababawi yun pera kung nagkamali ako ng sinendan. Namali yun last digit
ReplyDeleteIt's likely that the money wont be returned due to customer error. However, you may still try and raise your concern to 2882 especially if the recipient number is not linked to GCash
DeletePanu kung namali ko un huling digit nung dapat kong sendan? mababalik pa ba pera ko? Sayang din un dalwang libo ih
ReplyDeleteSuggest calling it to 2882. It's their discretion if the money would be returned
DeleteIt's likely that the money wont be returned due to customer error. However, you may still try and raise your concern to 2882 especially if the recipient number is not linked to GCash
ReplyDeleteHi everytime I used my gcash card para sana mag withdraw laging sinasabi cannot be process
ReplyDeleteIs the card still in good condition? Particularly the magnetic stripe at the back
DeleteHi. Good day! Nag transfer po ako ng cash kahapon through GCash to my LandBank account. I received the confirmation text na successful yung transaction, I also have seen it in my history transaction na napadala talaga siya successfully. But the problem is that walang pera na pumasom sa bank account ko. I made sure na correct yung na-input ko na account name and number, tama naman, pero wala talagang pumasok sa bank ko kahapon until now. What should I do?
ReplyDeleteIncomplete transfers or those that did not push through are usually returned to the GCash wallet. Suggest calling it in for faster resolution
DeleteHi Good day. Just want to ask if what can be the possible solutions with this error?
ReplyDeleteThe error message "Oops! Your account details is already being used for another CIMB savings account. Please contact us at savemoney@gcash.com for more information".
I can't access my Gsave account in GCASH App. When I've tried to click SAVE MONEY featured in GCASH App it was indicated OPEN SAVINGS ACCOUNT and when I've clicked it message will prompt saying Opss. Something went wrong. Hope you can help me with this matter.
Thank you in advance.
A person can only have one CIMB account. Duplicate/doubles are not allowed
DeleteHi Good day. What can I do if I've encountered this error. The error message "Oops! Your account details is already being used for another CIMB savings account. Please contact us at savemoney@gcash.com for more information"
ReplyDeleteI can't use SAVE MONEY featured in GCASH app.
Only one CIMB account is allowed per person.
DeleteHi bakit po ba di ako maka withdraw using my Gcash master card, kahit anong bancnet na atm, palagi nalang nakalagay na unable to process, pano po ma solve to?
ReplyDeleteMy Gcash mastercard is getting declined for online payments and subscription auto debits eg. Spotify, netflix etc, same with the amex card. Customer service has no clue. Any thoughts?
ReplyDelete
ReplyDeleteGood day!
I have a fully verified gcash acccount and a CIMB gsave account as well. Last night i intended to widraw from my gsave account amounting to 20,000. However, a notification prompt from 2882 has sent me a message informing me that i have reached the maximum wallet size amount. Thus, the withdrawal made on my CIMB gsave account was already deducted, yet when i checked my gcash balance, it was not credited to my account. Where did my savings went to? When can i get back that money which I needed most.
Please help me resolve this early. Thank you.
Same thing happened to me yesterday. Was the amount returned to you? ilang days? Thanks
DeleteHi what is the problem with code GR31-13420?
ReplyDeleteHi. I always encounter this error : "PCI1-400" everytime I try to enroll my card. How to fix that? Thanks!
ReplyDeleteHi. How do you fix this error "PCI1-400"? Everytime I try to enroll my card in GCash. Thanks
ReplyDeleteI am trying to open a piggy bank savings account then a prompt message suddenly pop up saying "Oops! Something went wrong!"
ReplyDeleteMe too.. pci1 400 error..how do you fix this?
ReplyDeleteGIM2-502 error code. What does it mean?
ReplyDeleteGood day. What does error LO931502 means?
ReplyDeleteHi! Hindi ngrereflect ung paypal balance ko sa gcash when i tried to cash in. Nkaconvert nmn sa Php ung paypal balance ko. Please help. Thanks
ReplyDeleteHI, What error code CRS0 mean? Im trying to cash In via Western Union , Im sure na tama naman ang MTCN at nakapag cash in na ako before..so I dont know what happen. Hope you can help me. Thank you
ReplyDeleteHi, same whag does crs0 means tama naman din ang MTCN and nakapagcash in na ko... its an urgent transaction so pleasee helpp.
DeleteUnable to cash in narereceived kong sms everytime ako nag cash in through PayPal. Hindi ko pa namn nareach ung limit. Pa help po
ReplyDeleteHello po, di po nakapag cash in from my paypal account, this is my first time ma encounter to since I have been using paypal to gcash last year po,try ko na po re linking it bit I always encounter "Link Failed, please check last and first name....." My paypal and gcash were all the same info especially sa name,,please help po,Thanks
ReplyDeleteHi po, How to fix this? I could not log in to my gcash account. It says "Something went wrong". Please submit a ticket in out help center for further assistance. What could possibly this mean? Is it system maintenance? Also, I already submitted a ticket to the Gcash Help Center. How to make a follow up?
ReplyDeleteGood day, I encountered the Oops! Pls contact 2882 or fb/Gcashcare error when trying to pay a request. Pls assist?
ReplyDeleteGood Day ,bakit hindi po ako makaregister sa GCASH? After ko po mag filled up may lumalabas na- GR31-13420
ReplyDeletePaano po kaya ito ? Salamat
Bakit ayaw magverify ng gcash ko? Lagi sinasabi "system got error" tuwing i-upload ko ung valid id ko.
ReplyDeleteI try to re-verify my account but when i click the "get verified button" it just keeps saying "oops! Something went wrong. Please try again later" and it has been 24 hours and t's still saying the same thing.
ReplyDeleteHi po. Good eve. Bakit hindi ko po magawang maka pag pay bills sa Sss-PRN . Authentication error BCC3-422 yan po yung lumabas pag e confirm kona po. Pls help. Thank you.
ReplyDeleteHello po. Same sa akin ngayon paying ako ng electricity, ano po kaya ang problem pag ganito? Salamat
DeleteSame here. Water bill error din.
DeleteWe're sorry, it seems that we are unable to process your transaction. Please go to Help > Help Center to learn more or submit a ticket for your concern. i always getting this error pls help..
ReplyDeleteI did not able to pay my SSS loan tru gcash using PRN. It always appear AUTHENTICATION CODE ERROR BCC3-422. What does it mean?
ReplyDeleteTo all GCash users do not retain large amount or balance in your account because in case your phone is lost and you reported the issue they will suspend your gcash account and you will no longer recover the funds. It happened to me.
ReplyDeleteGood pm. Ask ko lang, ngreregister ako sa Gcash pero laging ERROR "WR991403012" or "AR991403012" ano ibig sabihin po niyan?
ReplyDeletetrw7 error code on gcash. How to solve it?
ReplyDeleteHello... when I logged in my GCash account ito po yung prompt: Ooops!There seems to be a problem. Please try again later (TRW7).. Ano po ibig sabihin nito and how to fix this problem?
ReplyDeletei encounter bcc3-422 when i try to pay for prime water this is the biller only i cannot pay using gcash
ReplyDeleteSame here. Same error code for paying primewater.
DeleteSame as me, I'm trying to pay electricity bill for my parents back home using gcash but I got the same error message. Any solution with this?
DeleteSame error din sa akin in paying bills. Code BCC3-422. May solution ba dito?
ReplyDeleteHi mag babayad Po ako ng electricity pero account an available daw(bcc3-422) ano Po gagawin ko para ma fix koto dati ditoy Naman ako nag babayad ng electric bill namin tnx
ReplyDeleteSame with me i'm trying to pay my water bill but but bcc3-422 din lumalabas does anyone here knows how to resolve it
ReplyDeleteSame with me i'm trying to pay my smart bill but but bcc3-422 din lumalabas ano po ang gagawin ko po para ma fix koto.thanx
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Same error as of oct 1 2021 trying to pay prime water.
Deletesame error po. Oct. 13 2021. trying to pay electric bill Tarelco
DeleteHello po. Ask q lang po kc ngtry kaming magwithdraw sa atm gamit ang gcash mastercard pero nag failed ung transaction wala kming nkuhang pera pero ngpadala ng confirmation message ung gcash sinasabing na withdraw ung pera khit di naman.pno po kaya iyon???tnx po
ReplyDeletehello ask ko lng po bkt d ako makapag pay ng bills sabi po transaction failed please contact system administrator (code:bcc3-422)
ReplyDeleteHi cant open my app. It says error LO011401
ReplyDeleteerrorr code bcc3-422 walang solution sa gcash
ReplyDeleteGood day! I tried to link my paypal to gcash but whenever I do it, it always say "there seems to be a problem please try again later". I already change my name in paypal that is matched to my name in gcash, uninstalled and install again my gcash, restart my phone, changed the currency; also met all the requirements there is, but I can't still link it. What may be the problem?
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